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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 20 of 504 Reviews
  • Victor D.
    Reviewed Jan 4, 2025 (5)

    Extremely well trained staff at Roadtown. This is to include everyone I was in contact with on the docks, in the restaurants, and at the desk. Really impressive.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Julie G.
    Reviewed Dec 22, 2024 (5)

    Excellent service. Boats are well maintained and well equipped.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Marsha A.
    Reviewed Dec 15, 2024 (5)

    Wonderful service and a beautiful trip.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kevin K.
    Reviewed Dec 11, 2024 (5)

    I felt the customer service was top notch. All of the employees from the dock to the office were friendly and helpful. My crew, all of them first timers had a wonderful time and I am sure will want to return if not to the BVI to another Sunsail or Moorings location. I have chartered with moorings many times in the past and was completely satisfied, it was the same with Sunsail. Top notch.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Keith H.
    Reviewed Dec 7, 2024 (4)

    Easy to deal with, caring friendly reservation staff and onsite staff

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Nic K.
    Reviewed Dec 7, 2024 (5)

    Base did a great job both preparing and returning our boat. No issues while sailing for the week.
    Trade winds and ocean swells were amazing 5/6 days…

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Max J.
    Reviewed Dec 5, 2024 (5)

    Excellent customer service. Very responsive and helpful and caring team.

    Service
    5
    Crusing area
    5
    Comfort
    2
  • Sylvia C.
    Reviewed Nov 22, 2024 (4)

    Everyone I interacted with was friendly and helpful.

    Service
    5
    Crusing area
    3
    Comfort
    4
  • Phillip L.
    Reviewed Nov 16, 2024 (5)

    Every Sunsail employee we met was friendly, professional and helpful. And the boat we chartered was clean and well equipped.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • James M.
    Reviewed Nov 9, 2024 (5)

    We loved the sailing experience, our Captain and cook. What a great way to see places normally not possible over a 1 week sail!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Davis J.
    Reviewed Oct 27, 2024 (4)

    Great customer service, reasonable prices, and huge variety of locations.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • John B.
    Reviewed Oct 24, 2024 (5)

    Good support network for your customers and boats.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Carl C.
    Reviewed Oct 22, 2024 (5)

    Well for one, you are the only game in town in Belize. LOL. Seriously I was very impressed by your Base operation there, the boats are well maintained by a very knowledgeable and courteous staff.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Alexandra D.
    Reviewed Oct 19, 2024 (5)

    Boat was great, clean well kept. Sunsail staff was super helpful and friendly. Was a pleasure

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lynn R.
    Reviewed Oct 19, 2024 (5)

    The customer service before and during the trip was outstanding!!! Thank you so much!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michael P.
    Reviewed Oct 19, 2024 (5)

    Overall the best company to charter from and BVI is a nice base with good facilities and friendly staff

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Jason J.
    Reviewed Oct 13, 2024 (5)

    Everything was done well from the reservation, to the communication, to the actual flotilla.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Karen K.
    Reviewed Oct 8, 2024 (5)

    We loved the catamaran experience and customer service was good.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Ante T.
    Reviewed Oct 5, 2024 (5)

    Everything was easy going and relaxed. Sunsail team in Agana base doesn’t put any pressure and they are relaxed and calm

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Paul W.
    Reviewed Oct 5, 2024 (4)

    Service during hurricane warning was above and beyond expectations. Everyone was very caring, kind and thoughtful. Even though I’m sure most or all had family to be concerned about, we felt like we were the only people that mattered to them.

    Service
    5
    Crusing area
    4
    Comfort
    5

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