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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 460 of 486 Reviews
  • Freddy F.
    Reviewed Aug 14, 2021 (5)

    We gave you a high score because you were really helpful with everythin, you had/have good communication and treated us very well

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Anneli H.
    Reviewed Aug 14, 2021 (4)

    We have been with Sunsail’s for years.

    Service
    3
    Crusing area
    3
    Comfort
    4
  • Juan Z.
    Reviewed Aug 7, 2021 (4)

    Boat in great condition
    Staff helpful prompt
    Marina very modern

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Ben K.
    Reviewed Aug 7, 2021 (5)

    Great Staff and Service experience

    Service
    5
    Crusing area
    5
    Comfort
    5
  • George W.
    Reviewed Aug 7, 2021 (5)

    Quality of boats, service and number of places to sail.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Alex P.
    Reviewed Jul 31, 2021 (5)

    The experience was epic. The boat was great and exceeded our expectations. Belize did not disappoint. Our skipper, Captain Dan, was a phenomenal ambassador of Belize, amazing skipper, fun and an asset to your company

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Rachel S.
    Reviewed Jul 31, 2021 (5)

    We’ve chartered with other companies in the past and Sunsail has always been the best – no hidden fees!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kalev K.
    Reviewed Jul 25, 2021 (5)

    Excellent service, everything worked without any mistakes.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Filippo F.
    Reviewed Jul 25, 2021 (4)

    Although we had problems with the boat, the team has always been very supportive and helpful.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Ian C.
    Reviewed Jul 24, 2021 (4)

    Great flexibility in these annoyingly frustrating times!

    Service
    3
    Crusing area
    5
    Comfort
    5
  • Francisco M.
    Reviewed Jul 22, 2021 (5)

    We had a great time

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Paul R.
    Reviewed Jul 18, 2021 (4)

    Friendly staff. Got a lot of help from the base staff regarding the boat and what to expect at anchorages regarding COVID-19 protocols. Technical support was very helpful. Base took care of arranging taxis for COVID-19 testing

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Joseph C.
    Reviewed Jul 18, 2021 (5)

    We especially liked our Flotilla team of John and May . May was very good at arranging dinners and trips and John was very good the captains meetings and planning our sails.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jay J.
    Reviewed Jul 17, 2021 (5)

    I know it has been difficult in these covid times but Sunsail did a good job of keeping us posted of changing requirements and our options. Our boat was well prepared and we had a great time.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Soren W.
    Reviewed Jul 11, 2021 (5)

    Excellent setup with the flotilla which was just what we needed for our level. The guides were great and helped us with everything during the week. They were very aware of the weather and changed slightly the destinations to make sure we were staying in calm waters for the night. In beautiful places. Very competent. Likewise is everything so well organized and the boats were fully equipped with everything you need. Just bring your clothes, sunglasses and sunscreen. The rest is there…. We plan to go again in a flotilla.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • James R.
    Reviewed Jul 11, 2021 (4)

    Overall a pleasant experience

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Ken H.
    Reviewed Jul 3, 2021 (5)

    this is my 4th times with Sunsail

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Eileen B.
    Reviewed Jul 3, 2021 (4)

    Staff so pleasant

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Tom C.
    Reviewed Jul 3, 2021 (5)

    Staff was easy to work with and helped us out of a jam early into our trip. The boat was very nice with only a couple of small issues.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Ignatius F.
    Reviewed Jul 2, 2021 (5)

    Service was great, staff was helpful and boat was in good shape.

    Service
    5
    Crusing area
    5
    Comfort
    5

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