Customer reviews

The Skipper we had, Tom, was awesome. My only complaint is that the boat smelled from the toilets and it was unpleasant as a result. It seemed like a pretty new boat so I was surprised it could not be fixed.

Greg our skipper made the trip.

Very friendly staff at base. Everything is incredibly well organized. Boat was in great shape.

Not being able to board the boat until 4pm and having to be back on Friday limits sailing time

Great experience. Had a wonderful time. Will definitely do it again and again and again.

Base personnel were fantastic and should be rewarded.

Staff were friendly and helpful

Freindly, helpful staff both in Germany and Croatia, both the front line and all the workers behind the scenes.

Captain Henry did a fantastic job!! We were lucky to have him as our captain for a week in Belize

Everyone at Sunsail was extremely helpful, professional and nice. Boat was great. When door latch broke got fixed quickly.

Outstanding trip overall. Base was very helpful, especially Sandra Mitchell. Boat was supposed to have a watermaker but it didn’t work which caused us to have to dock twice to resupply water. This cost us precious time which meant we didn’t get to complete our planned itinerary. We also had to spend 4 hours one day getting work done on the generator. Good news was that Chubby was able to fix it in Staniel Cay without us going further out of our way. The boat also needs several sheaves replaced on the sail controls. The damaged ones made it much harder to sail.

Son sales staff were friendly and helpful and informative. The boat was in good condition and ready to sail enabling us to leave early.

We absolutely love Sunsail and have done close to twenty charters with you. The customer service is great, the boats are well maintained and the locations are fabulous. What’s not to like?

Customer service and all systems working on the boat!

Good organization

Exceptional service in helping me arrange a flotilla of five boats in the Seychelles during logistically challenging circumstances due to Covid. Once in the Seychelles the base team was extremely patient and answered every question with a smile. It helped contribute to a truly magical experience!

Better communication predeparture. Questions were not answered after email. Map of base showing office and pontoon.

The staff at sunsail couldn’t have been more friendly and welcoming. This was my fifth time renting from sunsail and I can’t wait to come back

Boat and all the dock services as well as our captain was first rate

Excellent customer service while booking. Clear pre-trip info and video safety briefing. Well-maintained yacht.