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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 400 of 504 Reviews
  • Dana H.
    Reviewed Mar 1, 2022 (5)

    Fast boat and great service when we had to return “under sail “ when the mainsail Halliard pulley broke and we could not lower our main.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Karen S.
    Reviewed Feb 27, 2022 (5)

    Very easy to work with at the base

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Ioannis V.
    Reviewed Feb 25, 2022 (5)

    Immediate response to all requests and solved any risen problems

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert O.
    Reviewed Feb 20, 2022 (5)

    everything ran smoothly and great team at the location; friendly!

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Vania O.
    Reviewed Feb 19, 2022 (5)

    Overall experience was amazing. The staff, including everyone from the front desk, dock managers and people working all over the docks and complex and restaurant, etc were all so nice, helpful, professional and went above and beyond to make sure we were all set with everything. Looking forward to booking our next adventure!!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jeff L.
    Reviewed Feb 14, 2022 (5)

    This charter was 100% better than our 2020 experience. Really enjoyed the interaction with your team and the boat.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Tom F.
    Reviewed Feb 12, 2022 (5)

    Check in and out was very well organized and easy (Chris was excellent). Boat was in great shape and worked flawlessly. Staff member (James) came out and offered to helm us into the slip – much appreciated. Fantastic first experience. Moorings/Sunsail is a highly professional charter company dedicated to its customers having a GREAT experience. Well done!!!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Steven L.
    Reviewed Feb 12, 2022 (5)

    Great boats, good value, experienced skippers

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Emil P.
    Reviewed Feb 5, 2022 (5)

    The boats are great. Representative help, before, during and after the trip has always been great.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Donna M.
    Reviewed Feb 1, 2022 (5)

    The vessels were well-cared for, super clean, and your Belize staff are amazing!!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David E.
    Reviewed Jan 29, 2022 (5)

    We thought customer service was very good.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert S.
    Reviewed Jan 29, 2022 (5)

    The organization was excellent as was the service and the people were friendly and helpful.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David L.
    Reviewed Jan 29, 2022 (5)

    I had a great time, my crew had a great time, and the boat was comfortable and in excellent condition. Everyone I spoke to and encountered was friendly and helpful.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Tim B.
    Reviewed Jan 22, 2022 (5)

    Service

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Brent O.
    Reviewed Jan 22, 2022 (5)

    The staff was very friendly and helpful.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Marc M.
    Reviewed Jan 22, 2022 (5)

    Super friendly staff that is always trying to help get things right.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lynda M.
    Reviewed Jan 21, 2022 (5)

    Customer service was excellent. The boat was relatively new few a few minor issues. Great value.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • W Douglas H.
    Reviewed Jan 21, 2022 (5)

    it was a positive experience from the minute we arrived at the marina. the staff is amazing. so helpful and so kind. we had a mechanical issue our first day out. called for service. they said they would be there in 90 minutes. and literally arrived on the exact minute. and fixed the issue with the swim platform.
    that’s great customer service and support

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Joseph H.
    Reviewed Jan 20, 2022 (5)

    Always a great experience with Sunsail and this trip was no exception. Excellent boats and great staff handling all the booking arrangements.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Susan W.
    Reviewed Jan 18, 2022 (5)

    Despite having some mechanical issues, once we had our Captain join us, everything went well.

    Service
    4
    Crusing area
    5
    Comfort
    5

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