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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 40 of 486 Reviews
  • Thomas H.
    Reviewed May 11, 2024 (4)

    The sailboat was in good shape, the staff was helpful and the check in/ check out was easy.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Matthew & Pamela M.
    Reviewed May 10, 2024 (5)

    This is the 4th charter company we have rented from and it was the best experience. The boat was well maintained, the staff were wonderful, and it made for a very pleasant vacation.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Scott A.
    Reviewed May 10, 2024 (5)

    The Sunsail staff was focused and very interested in accommodating our needs and getting us underway as soon as possible. They were contactable and would address any maintenance issues with great speed. Boat in good shape. All as advertised. Very appreciative as many charter organizations are not very responsive and the boats on arrival are far less than advertised.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jon D.
    Reviewed May 10, 2024 (5)

    I’ve chartered with Sunsail several times and every experience is amazing. The boats, the crew, the service, the locations. All top notch.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jerry S.
    Reviewed May 7, 2024 (5)

    The boat and locations are perfect for us. We don’t want a lot of hassle, just get on the boat and go! Sunsail makes it easy.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Garrett S.
    Reviewed May 7, 2024 (5)

    Very seamless process and polished customer experience. Also, Boots, James, Kishmet and the rest of the staff are amazing.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Otto V.
    Reviewed May 5, 2024 (5)

    We had a staff of 4 on our Lefkada Floatilla.
    Phoebe was an amazing organizer and a great person to have leading the social aspect of our flotilla. She was bubbly and fun to be around and encouraging.
    Tom was our handyman and helped my wife and I a ton with our boat and spent extra time explaining things around our boat. He spent just as much time with all the other boats making sure everything was in working order.
    Matt was our captain and it was very obvious he had a lot of experience. He helped us, without making us feel dumb. He is kind and goes out of his way to make us feel safe and know the plan.
    Manu was the new guy on the flotilla staff and had a great attitude and a wealth of experience as well. He spent extra time with our boat explaining navigation and other techniques to sailing. His warm smile is contagious.
    As you can see, we had an incredible staff that all worked well together. Thank you for a great week.
    Otto V

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert William B.
    Reviewed May 4, 2024 (5)

    I’ve sailed with Sunsail/Moorings many times. This was a great experience.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Howard D.
    Reviewed May 4, 2024 (5)

    Your boats are always clean, well maintained, and modern.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David H.
    Reviewed May 3, 2024 (5)

    Great service

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Jerry M.
    Reviewed May 1, 2024 (5)

    Easy,friendly, people going over and above to be sure everything is going great

    Service
    5
    Crusing area
    4
    Comfort
    5
  • David P.
    Reviewed Apr 28, 2024 (5)

    From beginning to end, planning, booking, arriving, check in, and check out, Sunsail was fantastic. The facility on Tortola is full service and nicely appointed with everything thought through.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Ken H.
    Reviewed Apr 27, 2024 (4)

    Great boat and great staff support

    Service
    3
    Crusing area
    5
    Comfort
    5
  • Carlos P.
    Reviewed Apr 27, 2024 (5)

    excellent responsive service

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lydia D.
    Reviewed Apr 26, 2024 (4)

    Friendly and efficient customer service over the phone. All in all, an easy, efficient process to book the charter. Our boat was clean when we arrived and we had no issues during our sail.

    Service
    3
    Crusing area
    5
    Comfort
    4
  • Don S.
    Reviewed Apr 26, 2024 (5)

    Very friendly staff and extremely helpful

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Thomas G.
    Reviewed Apr 26, 2024 (5)

    Boat was in excellent condition. Staff were very friendly, knowledgeable, and professional.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kurt B.
    Reviewed Apr 24, 2024 (5)

    This was my first sailboat charter and it was an amazing and unique vacation.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Cristina W.
    Reviewed Apr 20, 2024 (5)

    Sunsail made the process easy from start to finish, from booking to arriving on base and touring the yacht, provisioning, etc.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Oleg P.
    Reviewed Apr 20, 2024 (4)

    Everything was great

    Service
    5
    Crusing area
    5
    Comfort
    5

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