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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 220 of 486 Reviews
  • Rebecca L.
    Reviewed Nov 20, 2022 (5)

    1. Wonderful skipper (Michel)
    2. Boat condition and comfort
    3. Ease of planning

    Service
    5
    Crusing area
    5
    Comfort
    5
  • James Y.
    Reviewed Nov 19, 2022 (5)

    The 454 sailboat worked perfectly. The staff was responsive to all requests prior to and at the time of the charter.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • James M.
    Reviewed Nov 12, 2022 (4)

    Quality of the boat and good customer service.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Walter P.
    Reviewed Nov 12, 2022 (5)

    Great trip. I was well taken care of by the staff.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Gary R.
    Reviewed Nov 6, 2022 (5)

    The captain was the best! Simon is an experienced captain and great at reading the experiences you would want! Good captain=good experience. The boat was in good shape and Sunsail staff were both gracious and professional. I will be returning.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Laurence L.
    Reviewed Nov 5, 2022 (4)

    Easy to work with, responsive staff, base team very good

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Larissa S.
    Reviewed Oct 28, 2022 (5)

    Service and boats I can rely on wherever I charter with Sunsail.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Dave S.
    Reviewed Oct 22, 2022 (5)

    Customer service, clean boat

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Matt F.
    Reviewed Oct 22, 2022 (5)

    Staff was very friendly and helpful. Equipment was in good shape and worked well. A great experience overall

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Stephen H.
    Reviewed Oct 22, 2022 (5)

    Impeccable service, friendly service and our one boat issue was corrected in a very timely manner.
    Just awesome.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jordan T.
    Reviewed Oct 16, 2022 (5)

    Excellent customer service. Very hands on and friendly. A++++.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Patrick A.
    Reviewed Oct 11, 2022 (5)

    JD and his crew in Martinique were very good to us. the boat was ready early with the extras we asked for. the minor problems were fixed immediately the 3rd day. Very friendly and professional.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • John T.
    Reviewed Oct 8, 2022 (5)

    I have chartered with Sunsail many times and find the boats in very good shape and the Sunsail team to be friendly, knowledgeable and helpful! Jovannah and Isa were wonderful at the base.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Doug F.
    Reviewed Oct 8, 2022 (5)

    Good boat, good experience, good flotilla!

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Rexford G.
    Reviewed Oct 8, 2022 (4)

    Excellent service, nice folks, decent catamaran

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Ryan C.
    Reviewed Oct 8, 2022 (5)

    We had such an amazing time. The boat was great and the staff very helpful. The skipper we hired, Lorenzo was an absolute gem and took us to some amazing places. We definitely want to do this again soon.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Larry W.
    Reviewed Oct 6, 2022 (5)

    We have used Sunsail and moorings many places and like the consistent experience with good boats

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Karl H.
    Reviewed Oct 6, 2022 (5)

    Nice quality sailboats, clean, most things worked on board. Staff available, knowledgeable and friendly.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jim S.
    Reviewed Oct 3, 2022 (5)

    Your customer service people on your Tortola base were helpful with all our questions and concerns.
    The vacation planner in Florida answered promptly and explained each step of the booking and graduated payment process.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • John B.
    Reviewed Oct 3, 2022 (5)

    The Tortola bases team exceeded my expectations. From boat checkout to return they were responsive to my every request. I had questions along the way and everything was solved over the telephone.

    Service
    5
    Crusing area
    5
    Comfort
    4

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