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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 200 of 486 Reviews
  • John T.
    Reviewed Jan 7, 2023 (5)

    I have chartered with Sunsail many times, in many destinations. The boats are very clean and in good shape and the base crews are friendly and helpful.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Tim S.
    Reviewed Jan 6, 2023 (5)

    Great customer service and help planning the logistics to and from airports.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Joe C.
    Reviewed Jan 6, 2023 (5)

    Had some minor issues with the boat and they were quickly resolved by a great team. Birtiney and Dion are especially to be acknowledged

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Eric S.
    Reviewed Jan 5, 2023 (5)

    Abaco base personnel super pleasant and helpful!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Paul C.
    Reviewed Jan 5, 2023 (5)

    The staff at the base did everything in their power to make our charter wonderful! The boat was also well maintained and operated flawlessly.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Caroline L.
    Reviewed Jan 4, 2023 (5)

    The catamaran was outstanding! It was clean, fully equipped, all systems is perfect condition. Our captain, Franco was extraordinary!! Our itinerary was brilliant!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Audrey S.
    Reviewed Dec 30, 2022 (5)

    Communication and timeliness of charter staff and boat delivery and return.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David N.
    Reviewed Dec 29, 2022 (5)

    Love the brand, price is competitive, central Tui Marine team on the sales side are great to deal with

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Joerg D.
    Reviewed Dec 28, 2022 (5)

    It took a very long time to leave the marina. We didn’t leave until 1 or 2pm. Lost almost the entire first day of vacation.

    Service
    2
    Crusing area
    5
    Comfort
    4
  • Gregory K.
    Reviewed Dec 25, 2022 (5)

    Customer service, boat condition and friendliness of everyone we come into contact with

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Joseph H.
    Reviewed Dec 24, 2022 (5)

    I have been chartering with Sunsail for 25 years and was a Sunsail boat owner for 14 years.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Benjamin S.
    Reviewed Dec 23, 2022 (5)

    Great friendly service

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Blake M.
    Reviewed Dec 23, 2022 (4)

    very attentive service by staff. boats clean above the waterline as well as below.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Walton C.
    Reviewed Dec 21, 2022 (5)

    OUTSTANDING SERVICE, BOAT WAS IN EXCELLENT SHAPE , GREAT ONLINE BRIEFINGS AND QUICK RETURN

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kyle G.
    Reviewed Dec 19, 2022 (5)

    Boat was new, clean, very well designed and the captain was very personable and professional.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Brian H.
    Reviewed Dec 18, 2022 (5)

    Perfect vacation. Beautiful boat, fantastic captain and cook, beautiful beaches, water and food. Perfect.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Ralph M.
    Reviewed Dec 10, 2022 (5)

    Everything as expected

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Michael J.
    Reviewed Dec 5, 2022 (5)

    Response from the customer service team was very helpful and always answered in a timely fashion.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Tim C.
    Reviewed Nov 30, 2022 (5)

    Great boat and great staff… very helpful

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Thomas W.
    Reviewed Nov 27, 2022 (5)

    Funds for this trip were from a trip originally booked at the beginning of Covid. Sunsail really took care of their customers.
    Plus, the staff in tahiti and on the phone were all excellent. A special shout-out to Sophie, of course

    Service
    5
    Crusing area
    5
    Comfort
    5

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